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Privacy Policy

Effective: January 1st, 2026

Sedalia Dental, [Carroll Dental Group] is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including when you interact with our advertisements, complete online forms, or engage with us through third-party platforms.

This policy applies only to information collected through our website and related marketing technologies, and does not replace our separate HIPAA Notice of Privacy Practices regarding protected health information (PHI).

For more information about our privacy practices, to discuss questions or concerns, or to get additional copies of this notice, please contact: CDG Privacy Officer at hipaa@carrolldg.com.

  • We may collect the following categories of information:

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    A. Personal Information You Provide

    • Name

    • Email address

    • Phone number

    • Mailing address

    • Appointment requests

    • Insurance information

    • Any information submitted through contact forms

    ​

    B. Automatically Collected Information

    When you visit our website, we may automatically collect:

    • IP address

    • Browser type

    • Device type

    • Pages visited

    • Time spent on pages

    • Referring website

    • Click behavior

    This information is collected using cookies and tracking technologies.

  • Our website uses cookies and similar tracking technologies to enhance user experience and support marketing efforts.
    Cookies may be used to:

    • Remember user preferences

    • Measure website traffic

    • Track marketing performance

    • Improve website functionality

    • Deliver relevant advertisements

    You can disable cookies through your browser settings. However, disabling cookies may affect certain website functionality.


  • We use third-party services for analytics and advertising purposes, including but not limited to:

    Google Services // Google LLC

    We may use:

    • Google Analytics

    • Google Ads

    • Google Local Services Ads

    • Google Tag Manager
       

    These services collect data such as website usage, ad interactions, and conversion tracking. Google may use cookies and device identifiers to serve ads based on prior visits to our website.

    You may opt out of personalized Google advertising here:
    https://adssettings.google.com

    Meta (Facebook & Instagram) // Meta Platforms, Inc.

    We may use:

    • Facebook Pixel

    • Instagram advertising tools
       

    These technologies allow us to:

    • Measure ad effectiveness

    • Track website conversions

    • Deliver targeted advertisements
       

    Meta may collect or receive information from our website and use it in accordance with its Data Policy.

    You may adjust your Facebook ad preferences here:
    https://www.facebook.com/adpreferences

  • We may use collected information to:

    • Schedule appointments

    • Respond to inquiries

    • Improve website performance

    • Monitor marketing campaign effectiveness

    • Comply with legal obligations

    • Provide customer service

    • Prevent fraud or misuse

    We do not sell your personal information.

  • Any protected health information (PHI) submitted through secure patient portals is governed by our Notice of Privacy Practices and applicable federal and state healthcare laws, including HIPAA.

    We do not intentionally use advertising tracking technologies to collect or disclose protected health information.

    Patients should avoid submitting sensitive medical details through unsecured contact forms.

  • We may share information with:

    • Marketing service providers

    • Website hosting providers

    • Analytics providers

    • IT support vendors

    These third parties are contractually required to safeguard your information.

    We may also disclose information if required by law or to protect our legal rights.

  • We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, alteration, or disclosure.

    ​

    Our website uses HTTPS (Hypertext Transfer Protocol Secure) encryption to protect data transmitted between your browser and our servers. This encryption helps safeguard information submitted through online forms and other website interactions.

    ​

    In addition, we follow industry-standard security measures and healthcare compliance best practices consistent with the Health Insurance Portability and Accountability Act (HIPAA), where applicable. These safeguards may include:

    • Secure hosting environments

    • Access controls and user authentication procedures

    • Vendor agreements with service providers handling sensitive information

    • Routine security monitoring and updates

    ​

    While we strive to protect your information using commercially reasonable safeguards, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

  • Depending on your state of residence, you may have the right to:

    • Request access to your personal information

    • Request correction of inaccurate information

    • Request deletion of your information

    • Opt out of certain tracking technologies

    To exercise your rights, please contact us our office via phone or email.

  • Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 without verified parental consent, in accordance with the Children’s Online Privacy Protection Act (COPPA).

    ​

    If a parent or guardian believes that a child has submitted personal information to us through our website without consent, please contact us immediately. Upon verification, we will take reasonable steps to delete such information from our records.

    ​

    Please note that minors may receive dental treatment through our practice; however, any protected health information related to minor patients is handled in accordance with HIPAA and our Notice of Privacy Practices, not through general website data collection.

  • Our website may contain links to third-party websites, including social media platforms, review platforms, payment portals, or other external services. These websites operate independently from our practice and have their own privacy policies and terms of use.

    ​

    We do not control and are not responsible for the privacy practices, security measures, or content of third-party websites. We encourage users to review the privacy policies of any external sites they visit before providing personal information.

    ​

    Interactions with third-party platforms (such as social media engagement, messaging, or online reviews) are governed by the policies of those platforms.

  • We reserve the right to modify or update this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or regulatory guidance.

    ​

    When we make updates, we will revise the “Last Updated” date at the top of this page. Material changes may be highlighted on our website or communicated through other appropriate means.

    ​

    Your continued use of our website after any updates constitutes your acknowledgment of the revised Privacy Policy.

    ​

    We encourage users to periodically review this page to stay informed about how we protect their information.

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